The City of Franklin uses a cloud-based software Cloudpermit so you can complete the entire building permit process online on any mobile device. With Cloudpermit, you can:  

  •        Apply for building permits at any time, from anywhere. 
  •        Check the status of your building permit or building inspection (when your application status changes, you’ll automatically receive an email letting you know) 
  •        Schedule or cancel building inspections. 
  •        Communicate with your building department with time-stamped messages. 
  •        Pay for your building permit with a credit card. 
  •        Request and submit changes to an existing building permit.  


How to get started:  

To start, create your Cloudpermit account by visiting Once registered, you can apply for building permits and track their progress online. 

How-to videos and support materials: 
Cloudpermit has a variety of resources to help you – check out Cloudpermit Support for instructions on the basics and watch the instructional videos below to learn how to use the software (watch more here):